Skip to content

Privacy Policy

Last updated: 27 August 2026

Who we are

This website is operated by SYME Music Publishing Company Ltd in support of the Jenny Toledo folk project and the album The Threadbare Tapes.

For the purposes of UK data protection law, SYME Music Publishing Company Ltd is the data controller for personal information collected through this website.

How to contact us

For privacy enquiries, please email home@jennytoledo.co.uk.

Information we may collect

We only collect information that is reasonably necessary to operate, secure and improve the website and to communicate with visitors.

  • Contact information: your name, email address and any message you send through the website.
  • Technical information: your IP address, device and browser type, pages visited, referring website and approximate location derived from your IP address.
  • Cookie and consent information: your cookie preferences and consent choices.
  • Marketing preferences: your opt-in choices for newsletters or project updates, if such a service is available.

How we collect information

Information may be collected:

  • Directly from you when you contact us or subscribe to an available mailing list.
  • Automatically through essential cookies, server logs and similar website technologies.
  • With your consent through analytics, advertising or embedded-media technologies.
  • From third-party services when you interact with embedded players or external links, including Bandcamp, Spotify, Apple Music, YouTube and social media platforms.

Why we use your information

We may use information for the following purposes:

  • To respond to enquiries and provide website support.
  • To operate, maintain, secure and improve the website.
  • To diagnose technical problems and prevent fraud or misuse.
  • To understand website performance and audience interest, where appropriate consent has been given.
  • To send project news or updates when you have specifically chosen to receive them.
  • To comply with legal, regulatory, tax or accounting obligations where applicable.

Our lawful bases

Depending on the circumstances, we rely on the following lawful bases:

  • Consent: for non-essential cookies, personalised advertising, analytics or email marketing where consent is required.
  • Legitimate interests: to operate, secure and improve the website and prevent fraud or misuse.
  • Legal obligations: where processing is necessary to comply with applicable law.

You may withdraw consent at any time through the website's cookie controls or by contacting us.

Google AdSense and advertising

If Google AdSense is enabled on this website, third-party vendors, including Google, may use cookies or similar technologies to serve, limit, personalise and measure advertisements.

Third-party vendors, including Google, use cookies to serve advertisements based on a visitor's previous visits to this website or other websites.

Google's use of advertising cookies enables Google and its partners to serve personalised advertisements based on visits to this website and other websites, where the visitor has provided the necessary consent.

Depending on a visitor's consent choices and location, Google may serve personalised advertisements, non-personalised advertisements or limited advertisements.

Visitors can manage or opt out of personalised advertising through Google Ads Settings.

Further information about how Google uses information from websites and services that use Google technology is available from Google's Business Data Responsibility information.

If other third-party advertising vendors or advertising networks are introduced, appropriate information and consent choices will be provided through this policy or the website's consent controls.

Cookies and consent

We use essential cookies that are necessary for the website to function properly. Essential cookies do not require consent where they are strictly necessary.

With your consent, we may also use functional, analytics, media or advertising cookies. These may help us understand website usage, display embedded content, measure performance or provide advertisements.

When required, the website's consent banner allows visitors to accept, reject or customise non-essential cookies. Visitors can return to the consent controls to change or withdraw their choices.

Rejecting non-essential cookies will not prevent access to the main website content, although some embedded players, advertising or optional features may not function.

Embedded services and external websites

Pages may contain embedded media or links to services including Bandcamp, Spotify, Apple Music, YouTube and social media platforms.

These services may collect technical information or place cookies when you interact with their content. Their handling of information is governed by their own privacy policies and consent arrangements.

Sharing information

We only share personal information where reasonably necessary.

  • Service providers: website hosting, email, analytics, security, consent-management and technical-support providers.
  • Advertising providers: Google and other disclosed advertising partners when advertising is active and the necessary consent or other legal basis applies.
  • Embedded services: services you choose to interact with through embedded media or external links.
  • Legal requirements: authorities, advisers or other parties where disclosure is required by law or is necessary to protect legal rights and website users.

We do not sell your personal information.

International transfers

Some service providers may process information outside the United Kingdom. Where applicable, we rely on recognised safeguards such as UK adequacy regulations, the UK International Data Transfer Agreement, approved contractual clauses or equivalent lawful safeguards.

How long we keep information

  • Contact enquiries: normally retained for up to 24 months unless a longer period is reasonably necessary.
  • Marketing consent records: retained until you unsubscribe or the mailing list is closed, together with any record needed to respect your preference.
  • Cookie consent records: retained only for as long as reasonably necessary to demonstrate and manage consent choices.
  • Technical and security records: retained only for as long as needed for website operation, security, fraud prevention and legal compliance.

Information is deleted or anonymised when it is no longer required.

Your data protection rights

Depending on the circumstances, you may have the right to:

  • Request access to your personal information.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of your information.
  • Ask us to restrict certain processing.
  • Object to certain processing.
  • Withdraw consent where processing relies on consent.
  • Request transfer of information in a suitable electronic format where applicable.

To exercise your rights, please contact us using the email address above. We may need to confirm your identity before completing a request.

You also have the right to complain to the Information Commissioner's Office.

Security

We use reasonable administrative and technical safeguards to protect personal information. However, no website, transmission method or storage system can be guaranteed to be completely secure.

Children

This website is not directed at children under 13. If you believe that a child has provided personal information through the website, please contact us so that the matter can be investigated and the information deleted where appropriate.

Changes to this policy

We may update this Privacy Policy when the website, its services, advertising arrangements or legal requirements change. The latest version will be published on this page and identified by the date shown above.